Terms of service

TERMS OF SERVICE

OVERVIEW Welcome to aavo! This website is operated by Vitaflow LLC (doing business as “aavo”). Throughout the site, the terms “we”, “us” and “our” refer to Vitaflow LLC. We offer this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.

 

SECTION 1 - ACCESS AND ACCOUNT By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You represent and warrant that all the information you provide in our stores is correct, current and complete.

SECTION 2 - OUR PRODUCTS We have made every effort to provide an accurate representation of our products. However, we do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations. All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time.

SECTION 3 - ORDERS We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. Your purchases are subject to return or exchange solely in accordance with our Refund Policy. You represent and warrant that your purchases are for your own personal use and not for commercial resale.

SECTION 4 - PRICES AND BILLING Prices for our products are subject to change without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.

SECTION 5 - SHIPPING AND DELIVERY Title and risk of loss for all products purchased by you pass to you upon our delivery to the shipping carrier. All delivery times provided are estimates only and are not guaranteed. We are not liable for shipping delays caused by carriers or events outside our control.

SECTION 6 - INTELLECTUAL PROPERTY All content included on this site, such as text, graphics, logos, images, and brand names, is the property of Vitaflow LLC or its content suppliers and protected by international copyright and trademark laws. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.

SECTION 7 - OPTIONAL TOOLS We may provide you with access to third-party tools which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties of any kind.

SECTION 8 - THIRD-PARTY LINKS Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

SECTION 9 - RELATIONSHIP WITH SHOPIFY aavo is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Vitaflow LLC. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases.

SECTION 10 - PRIVACY POLICY Your submission of personal information through the store is governed by our Privacy Policy. Please ensure you have reviewed our Privacy Policy for details on how we collect and use your data.

SECTION 11 - FEEDBACK AND REVIEWS If you send certain specific submissions (for example contest entries) or you send creative ideas, suggestions, proposals, or product reviews, you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, and distribute such content in any medium for any purpose. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful or offensive.

SECTION 12 - ERRORS AND OMISSIONS Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

SECTION 13 - PROHIBITED USES In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to infringe upon or violate our intellectual property rights; (d) to upload or transmit viruses or any other type of malicious code; (e) to collect or track the personal information of others; (f) to use any robot, spider, or AI tools (such as agentic AI) to access the Services without authorization.

SECTION 14 - AGENTS 14.1 This section applies if you use or deploy an Agent (software/service that takes autonomous action) to interact with our Services. 14.2 No Agent may access the Services unless it identifies itself strictly in accordance with Section 14.4. 14.3 We may limit or block any Agent at our discretion. 14.4 Agents must: (i) identify as an Agent in the user agent string: “Agent/[agent name]”; (ii) not mimic human behavior or patterns to circumvent security or CAPTCHAs; (iii) respond truthfully to prompts seeking to determine if the user is a human or computer.

SECTION 15 - TERMINATION The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us.

SECTION 16 - DISCLAIMER OF WARRANTIES The information presented through the Services is for general information purposes only. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF OUR SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. THE SERVICES AND ALL PRODUCTS ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED.

SECTION 17 - LIMITATION OF LIABILITY TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL VITAFLOW LLC, OUR DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, OR ANY DAMAGES ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICE.

SECTION 18 - INDEMNIFICATION You agree to indemnify, defend and hold harmless Vitaflow LLC and our affiliates, partners, officers, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third-party.

SECTION 19 - SEVERABILITY In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms.

SECTION 21 - ASSIGNMENT We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

SECTION 22 - GOVERNING LAW These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Wyoming, United States.

SECTION 23 - CHANGES TO TERMS OF SERVICE We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

SECTION 24 - HEALTH AND WELLNESS DISCLAIMER The products and information found on getaavo.com are not intended to replace professional medical advice or treatment. Dietary supplements are not intended to diagnose, treat, cure or prevent any disease. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition or the use of creatine supplements. Vitaflow LLC is not responsible for any adverse reactions or health complications resulting from the use of our products.

SECTION 25 - CONTACT INFORMATION Questions about the Terms of Service should be sent to us at support@getaavo.com. Vitaflow LLC, Sheridan, WY 82801